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圆通速递创建于2000年5月28日，经过十五年的发展，已成为一家集速递、航空、电子商务等业务为一体的大型企业集团，形成了集团化、网络化、规模化、品牌化经营的新格局，为客户提供一站式服务。2010年底，成立上海圆通蛟龙投资发展（集团）有限公司，标志着圆通向集团化迈出了更加坚实的一步。公司在网络覆盖、运营能力、业务总量、公众满意度及服务质量、信息化水平、标准化等方面等均走在了行业前列，品牌价值和综合实力名列中国快递行业前三甲。

圆通愿景是打造“圆通速递——中国人的快递”，做受人尊重的百年企业，创具有国际影响力的快递品牌。

圆通的核心价值观是“领先”。“领先”的四个要素：速度、责任、诚信、共赢。“领先”的六大内涵：企业文化要领先、战略规划要领先、信息技术要领先、成本管控要领先、营销模式和市场占有率要领先、育才和团队建设要领先。

圆通的服务宗旨：客户要求，圆通使命。

圆通速递立足国内、面向国际，主营50公斤以内的小包裹快递业务，围绕客户需求，形成8小时当天件、12小时次晨达、24小时次日达、36小时隔日上午达、48小时隔日达等时效件和到付件业务、代收货款、签单返还、代取件业务、仓配一体等多种增值服务，香港件专递、国际件，以及为客户提供供应链个性化解决方案。已开通港澳台、东南亚、中亚和欧美快递专线，并开展中韩国际电子商务业务，将圆通的服务网络延伸至全球。

圆通在全国建立了72个转运中心，遍布全国15500余配送网点，20万名员工，县级以上城市覆盖率达93%，航空运输通达93个机场，航线覆盖城市103个，开通航线数量高达773个，7架飞机（包括自购两架），陆路运送收派车辆3万多辆。

多年来，圆通荣获“全国交通运输行业文明示范窗口”、“全国青年文明号”、“全国快递旺季服务保障先进企业”、“中国快递协会副会长单位”、“中国交通运输协会快运分会副会长单位”、“中国快运物流示范基地”、“中国国际货运代理协会会员单位”、“中国十大竞争力物流企业”、“上海名牌”、“上海市现代服务业联合会副会长单位”、“上海市快递行业协会副会长单位”、“上海市公众满意度金榜”、“上海市青年文明号”、“上海市平安示范单位”、“上海市五星级诚信创建企业”、“上海市模范职工之家”、“上海市青浦区行业领军企业”等荣誉称号。

圆通以“企业的发展”和“创造更多就业”来推动经济社会发展，关注、支持和积极参与公益慈善及环保事业，先后用于抗险救灾、捐资办学、帮贫扶困、爱老敬老、社会主义新农村建设等方面的捐款投入达5000余万元。

从2011年1月11日起，圆通在上海市青浦区慈善基金会设立500万元的专项慈善基金，用于开展安老、帮困、扶幼、助学等各项公益慈善事业和见义勇为事迹表彰等。

圆通全网于2012年初启动“低空鹰计划”，即面向社会招聘5000名残疾人，帮助符合条件的残疾人实现就业，以解决他们的后顾之忧。录用后，公司与他们签订劳动合同，并按国家规定缴纳相应社会保险，同时提供食宿。

在圆通未来的发展过程中，将一如既往地承担应有的国家和社会责任，积极回报社会，为国家的科学发展做出应有的贡献。

雄关漫道真如铁，而今迈步从头越。圆通速递全面打出“时效、体验、创新”主题牌，以客户体验为导向，以承诺服务为目标，以诚信经营为基础，以科技创新为动力的服务理念，扎实推进网络管理标准化和规范化建设，提升以技术、品牌、质量、服务为核心的竞争力，实现全面超越，努力开创圆通科学发展的新局面，更好地服务于广大消费者，努力实现承诺服务目标。

大象无形，正道圆通，我们始终以感恩、谦卑之心，践行“客户要求、圆通使命”的服务宗旨，秉持“领先”的核心价值理念，为客户提供最安全、最快速、最优质、最具性价比、最便捷的快递服务和产品。

英文翻译：Founded on May 28, 2000, after 15 years of development, Yuantong Express has become a large-scale enterprise group integrating express, aviation, e-commerce and other businesses, forming a new pattern of group, network, scale and brand management, and providing one-stop service for customers. At the end of 2010, the establishment of Shanghai Yuantong Jiaolong Investment Development (Group) Co., Ltd. marked a more solid step towards collectivization. In terms of network coverage, operation capacity, total business volume, public satisfaction and service quality, informatization level, standardization, etc., the company has been in the forefront of the industry, and its brand value and comprehensive strength rank the top three in China's express industry. Yuantong's vision is to create "Yuantong Express - Chinese express", a century old enterprise respected by people, and a Express brand with international influence. Its core value is "leading". The four elements of "leading": speed, responsibility, integrity and win-win. The six connotations of "leading": leading corporate culture, leading strategic planning, leading information technology, leading cost control, leading marketing mode and market share, leading talent cultivation and team building. Yuantong service tenet: customer requirements, Yuantong mission. Based on the domestic and international market, Yuantong Express is mainly engaged in small package express business within 50kg, and forms various value-added services, such as 8-hour daily delivery, 12-hour morning delivery, 24-hour day delivery, 36 hour morning delivery, 48 hour day delivery, etc., as well as the arrival and payment business, payment collection on behalf, receipt and return, pick-up on behalf, warehouse allocation, etc. according to the customer's needs. Hong Kong piece special Delivery, international parts, and supply chain personalized solutions for customers. Express lines for Hong Kong, Macao, Taiwan, Southeast Asia, Central Asia and Europe and the United States have been opened, and international e-commerce business between China and South Korea has been carried out, extending the round service network to the world. Yuantong has established 72 transfer centers throughout the country, covering more than 15500 distribution networks, 200000 employees, 93% of cities above the county level, 93 airports, 103 cities, 773 routes, 7 aircraft (including two self purchased ones), and more than 30000 land transport vehicles. Over the years, Yuantong has been awarded "national transportation industry civilization demonstration window", "national youth civilization number", "National Express peak season service guarantee advanced enterprise", "vice chairman unit of China Express Association", "vice chairman unit of China Transport Association Express branch", "China Express Logistics demonstration base", "member unit of China International Freight Forwarding Association" "Top 10 competitive logistics enterprises in China", "Shanghai famous brand", "vice chairman unit of Shanghai Modern Service Industry Federation", "vice chairman unit of Shanghai Express Industry Association", "Shanghai public satisfaction gold list", "Shanghai Youth Civilization", "Shanghai safety demonstration unit", "Shanghai five-star integrity building enterprise", "Shanghai model employees" Home "," Shanghai Qingpu District industry leader "and other honorary titles. Yuantong promotes economic and social development with "enterprise development" and "creating more jobs", pays attention to, supports and actively participates in public welfare charity and environmental protection undertakings, and has successively invested more than 50 million yuan in anti disaster relief, donation for school running, helping the poor and the poor, loving the old and respecting the old, and building a new socialist countryside. Since January 11, 2011, Yuantong has set up a special charity fund of 5 million yuan in Qingpu District charity foundation of Shanghai, which is used to carry out various public charity undertakings such as the elderly, the poor, the young, and the student aid, as well as commendation for deeds of bravery. At the beginning of 2012, Yuantong launched the "low altitude Eagle program", which is to recruit 5000 disabled people from the society, so as to help the qualified disabled people achieve employment and solve their worries. After employment, the company signs labor contract with them, pays corresponding social insurance according to national regulations, and provides accommodation. In the future development process of Yuantong, we will, as always, assume the due national and social responsibilities, actively repay the society and make due contributions to the scientific development of the country. Xiongguan road is really like iron. Now, we are stepping forward from the beginning. Yuantong Express comprehensively displays the theme brand of "timeliness, experience and innovation", takes customer experience as the guide, service commitment as the goal, honest operation as the basis, and scientific and technological innovation as the driving force, solidly promotes the standardization and standardization of network management, improves the competitiveness with technology, brand, quality and service as the core, achieves comprehensive surpassing, and strives to create Yuantong The new situation of scientific development will better serve consumers and strive to achieve the promised service goal. The great form has no shape. We always carry out the service tenet of "customer request and mission" with gratitude and humility. We uphold the core value concept of "leading" and provide the safest, fastest, best quality, cost-effective and convenient express service and products to our customers.

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