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派尔高公司定位从关注利基市场转变为成为视频安全行业的领袖供应商。为了实现此目标，公司认识到，首先要大力变革企业文化。因此，公司立刻实施了一系列旨在实现百分之百客户满意度的项目，同时根据质量（而不是数量）对员工的绩效进行奖励。

派尔高花了两年时间来扭转不利状况，1989年，公司发布了业内领先的《卓越承诺声明》，并将这一声明发往全球数千位客户，邀请他们就任何问题或投诉与派尔高总裁和首席执行官直接联系。在首次发布此大胆声明的之后数年，公司行政主管收到的投诉越来越少，可见成效甚佳。

作为行业中最受欢迎的视频安全系统供应商，派尔高将不断巩固领袖的市场地位，公司的《卓越承诺声明》继续为每个客户提供助其成功所需的产品、工具和服务保证。

2008年10月，派尔高被施耐德电气公司收购，成为集团建筑业务的一部分。

英文翻译：From focusing on niche market to becoming the leading supplier of video security industry, pergol is positioned as a leader in video security industry. In order to achieve this goal, the company recognizes that the first step is to vigorously change the corporate culture. As a result, the company immediately implemented a series of projects aimed at achieving 100% customer satisfaction, while rewarding employees' performance based on quality rather than quantity. In 1989, the company issued the industry-leading statement of commitment to excellence, which was sent to thousands of customers around the world, inviting them to contact the president and CEO directly on any problem or complaint. In the years after the first bold announcement, the company's executives received fewer and fewer complaints, which showed good results. As the most popular video security system supplier in the industry, pergol will continue to consolidate its market position as a leader, and the company's statement of commitment to excellence will continue to provide each customer with the products, tools and service guarantees necessary for their success. In October 2008, pergol was acquired by Schneider Electric and became part of the group's construction business.

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