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广州燃气集团有限公司（以下简称“广州燃气集团”）是广州发展集团股份有限公司的全资下属公司。其前身是广州市煤气工程筹建处，成立于1975年。1983年，正式更名为广州市煤气公司。2009年1月16日，广州市煤气公司成建制划归原广州发展集团后，改制组建为广州燃气集团有限公司，并于2009年7月2日正式挂牌。2012年7月，广州燃气集团作为优质资产注入上市公司广州发展，成功实现资产上市。

企业经营范围主要涉及燃气管网及设施的建设和管理，燃气项目的投资、经营、设计、施工、监理和技术咨询，安装、维修、检测燃气用具，（燃气的）批发和零售，天然气加气。

目前，广州燃气集团总部设12个职能部室；以地理区域为划分边界设立东、西、南三大区域分公司，负责区域内一体化业务运营；组建高压运行分公司，负责高压管道的工程建设和高压管网运行管理；设立调度与服务两大业务中心；6个全资子公司、1个控股子公司和3个参股公司；共设有12个营业厅（点）。

自2009年整体划归原广州发展集团以来，燃气集团保持了迅猛的发展势头，尤其是2012年随原广州发展集团整体上市后，供气规模、用户规模得到发展，内部管理、服务水平得到大幅提升。

广州燃气集团严格按照“安全至上、预防为主、综合治理”的安全生产方针，建立了高标准的安健环管理体系、地下管网安全综合评价及风险预警体系，维修、抢险队伍与110联动，综合抢险水平处于同行业出色水平，抢险及时率始终保持100%。同时，广州燃气集团还开通了“96833”24小时客户服务热线电话，推出银行划扣、电子账单、“网上营业厅”、支付宝支付、微信业务办理平台等便民服务，实现了用户足不出户即可办理燃气管道业务，形成了集团网站、营业厅、呼叫中心、用户手机终端四位一体的服务系统，为客户提供高质量、高效率的服务。

展望未来，广州燃气集团将秉承“注重认真、追求品质、和谐发展”的企业核心价值观，加大天然气利用工程的投资建设力度，扩大燃气管网建设规模，努力提高天然气气化率和气源安全供应能力，切实保障广州城市发展对清洁燃气的需求，不断提升服务市民的水平和质量，让市民切实享受到天然气产业的发展成果，为推进广州新型城市化发展做出更大的贡献。

英文翻译：Guangzhou Gas Group Co., Ltd. (hereinafter referred to as "Guangzhou Gas Group") is a wholly-owned subsidiary of Guangzhou Development Group Co., Ltd. Its predecessor is Guangzhou Gas Engineering preparation office, founded in 1975. In 1983, it was officially renamed Guangzhou Gas Company. On January 16, 2009, Guangzhou Gas Company was reorganized into Guangzhou Gas Group Co., Ltd. after its establishment system was transferred to the former Guangzhou Development Group, and was officially listed on July 2, 2009. In July 2012, Guangzhou Gas Group, as a high-quality asset, injected into the listed company Guangzhou for development and successfully realized the asset listing. The business scope of the enterprise mainly involves the construction and management of gas pipeline network and facilities, the investment, operation, design, construction, supervision and technical consultation of gas projects, the installation, maintenance and testing of gas appliances, the wholesale and retail of gas, and the gas filling of natural gas. At present, the headquarters of Guangzhou Gas Group has 12 functional departments and offices; three regional branches in the East, West and South are set up with geographical areas as the boundary to be responsible for the integrated business operation in the region; a high-pressure operation branch is set up to be responsible for the engineering construction of high-pressure pipeline and the operation and management of high-pressure pipe network; two business centers are set up for dispatching and service; six wholly-owned subsidiaries, one holding subsidiary and There are 3 joint-stock companies and 12 business offices. Since 2009, the gas group has maintained a rapid development momentum since it was integrated into the former Guangzhou Development Group. Especially after the overall listing of the former Guangzhou Development Group in 2012, the gas supply scale and user scale have been developed, and the internal management and service level have been greatly improved. Guangzhou Gas Group, in strict accordance with the safety production policy of "safety first, prevention first and comprehensive treatment", has established a high standard safety, health and environment management system, a comprehensive safety assessment and risk early warning system for underground pipe network. The maintenance and rescue team is linked with 110. The comprehensive rescue level is at an excellent level in the same industry, and the timely rescue rate has always been maintained at 100%. Meanwhile, Guangzhou gas group has also launched a "96833" 24 hour customer service hotline, launching bank mobile phone, electronic bill, "online business hall", Alipay payment, WeChat business processing platform and other convenient services, enabling customers to handle gas pipeline business without leaving home, forming a group website, business hall, call center, user mobile terminal four in one. Service system, to provide customers with high-quality, efficient service. Looking forward to the future, Guangzhou Gas Group will adhere to the enterprise core values of "paying attention to conscientiousness, pursuing quality and harmonious development", increase the investment and construction of natural gas utilization projects, expand the construction scale of gas pipeline network, strive to improve the gasification rate of natural gas and the safety supply capacity of gas source, effectively guarantee the demand of clean gas for the urban development of Guangzhou, and continuously improve the water service for the citizens Peace and quality, let the citizens enjoy the development achievements of the natural gas industry, and make greater contributions to the development of Guangzhou's new urbanization.

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